Your unit is having its monthly staff meeting. The major agenda item is a recent

Your unit is having its monthly staff meeting. The major agenda item is a recent assessment that the hospital completed. The report examined diversity and disparities in the hospital. The results indicate that there are major disparity problems. The problems are:
Forty percent of minority patients do not meet expected outcomes.
Patient satisfaction for the following groups was below 55% rating: elderly, African Americans, and Hispanics. Most of the identified concerns focused on patient-staff communication.
You also remind staff that the hospital’s Joint Commission accreditation process will begin in a month.
Respond to the following questions:
1.What should the hospital do to improve?
2.What should your unit do to improve?
3.What should you do as an individual staff member to contribute to improvement?
4.Why would the administration be concerned about accreditation?

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