Purpose   This assignment is intended to give you an opportunity to strengthen y

Purpose  
This assignment is intended to give you an opportunity to strengthen your skills in gathering and analyzing business-related information. It provides a deeper understanding of how companies can look at globalization as part of their strategic and operational plans. The assignment has two parts: one focused on information research and analysis, and the other is on applied analytics.  
Resources: 
Microsoft® Excel® 
“How Netflix Expanded to 190 Countries in 7 Years” from Harvard Business Review
Call Center Waiting Time
Part 1: Globalization and Information Research 
Context: Companies that perform well in their country of origin usually consider expanding operations in new international markets. Deciding where, how, and when to expand is not an easy task, though.  
Many issues need to be considered before crafting an expansion strategy and investing significant resources to this end, including:  
the level of demand to be expected for the company’s products/services 
presence of local competitors 
the regulatory, economic, demographic, and political environments 
Carefully researching and analyzing these and other factors can help mitigate the inherent risk associated with an overseas expansion strategy, thus increasing the likelihood of success. 
As a data analyst in your company’s business development department, you’ve been tasked with the responsibility of recommending countries for international expansion. You’ll write a report to the company’s executive team with your research, analysis, and recommendations. 
Instructions:  
Write a 525-word summary covering the following items: 
According to the article listed above, what were the most important strategic moves that propelled Netflix’s successful international expansion? 
The article mentions investments in big data and analytics as one of the elements accompanying the second phase of overseas expansion. Why was this investment important? What type of information did Netflix derive from the data collected? 
According to the article, what is exponential globalization? 
Not all international expansion strategies are a resounding success, however. Research an article or video that discusses an instance in which an American company’s expansion efforts in another country failed. According to the article/video you selected, what were the main reasons for this failure? Do you agree with this assessment? 
Explain some of the reasons why certain companies’ expansion plans have failed in the past. 
Part 2: Hypothesis testing  
Context: Your organization is evaluating the quality of its call center operations. One of the most important metrics in a call center is Time in Queue (TiQ), which is the time a customer has to wait before he/she is serviced by a Customer Service Representative (CSR). If a customer has to wait for too long, he/she is more likely to get discouraged and hang up. Furthermore, customers who have to wait too long in the queue typically report a negative overall experience with the call. You’ve conducted an exhaustive literature review and found that the average TiQ in your industry is 2.5 minutes (150 seconds). 
Another important metric is Service Time (ST), also known as Handle Time, which is the time a CSR spends servicing the customer. CSR’s with more experience and deeper knowledge tend to resolve customer calls faster. Companies can improve average ST by providing more training to their CSR’s or even by channeling calls according to area of expertise. Last month your company had an average ST of approximately 3.5 minutes (210 seconds). In an effort to improve this metric, the company has implemented a new protocol that channels calls to CSR’s based on area of expertise. The new protocol (PE) is being tested side-by-side with the traditional (PT) protocol.  
Instructions: 
Access the Call Center Waiting Time file. Each row in the database corresponds to a different call. The column variables are as follows: 
ProtocolType: indicates protocol type, either PT or PE
QueueTime: Time in Queue, in seconds
ServiceTime: Service Time, in seconds
Perform a test of hypothesis to determine whether the average TiQ is lower than the industry standard of 2.5 minutes (150 seconds). Use a significance level of α=0.05.  
Evaluate if the company should allocate more resources to improve its average TiQ. 
Perform a test of hypothesis to determine whether the average ST with service protocol PE is lower than with the PT protocol. Use a significance level of α=0.05.  
Assess if the new protocol served its purpose. (Hint: this should be a test of means for 2 independent groups.) 
Submit your calculations and a 175-word summary of your conclusions.

Discuss the purpose, elements, significance and framework of a Situation Analysi

Discuss the purpose, elements, significance and framework of a Situation Analysis. Discuss how the situation analysis is connected to the SWOT analysis.
Next, consider the SWOT of a you, as a job candidate. What is your SWOT? List at least two factors for each strength, weakness, opportunity, and threat in your personal SWOT. Explain why these factors are strengths, weaknesses, opportunities and threats.

In a growing global marketplace, companies can provide products, services, and j

In a growing global marketplace, companies can provide products, services, and jobs that promote economic development around the world.  However, as globalization has prompted firms to shift jobs abroad (offshoring or offshore outsourcing), some governments (and employees) have become increasingly concerned with protecting jobs and industries at home.  Additionally, the past few years, the global economy has experienced a tightening of the global supply chain, impacting product availability and prices of goods, causing governments to question their reliance on foreign markets to supply goods and raw materials.   What are your views on these issues?  Should an interwoven global economy continue to expand or should countries take steps to protect themselves?  Explain your view?  Just a page.

LIFO vs. FIFO The controller of Sagehen Enterprises believes that the company s

LIFO vs. FIFO
The controller of Sagehen Enterprises believes that the company should switch from the LIFO method to the FIFO method. The controller’s bonus is based on the net income. It is the controller’s belief that the switch in inventory methods would increase the net income of the company. What are the differences between the LIFO and FIFO methods?
Depreciation
A variety of depreciation methods are used to allocate the cost of an asset to all of the accounting periods benefited by the use of the asset. Your client has just purchased a piece of equipment for $100,000. Explain the concept of depreciation. Which of the following depreciation methods would you recommend: straight-line depreciation, double declining balance method, or an alternative method?

Write a 1,050- to 1,400-word paper in which you explain how internal and externa

Write a 1,050- to 1,400-word paper in which you explain how internal and external factors affect the four functions of management. In your paper, explain how the following internal and external factors affect the four functions of management. Include specific examples for each.
Globalization
Technology
Innovation
Diversity
Ethics
Include 1 or 2 peer-reviewed sources to support your ideas.
Format the paper consistent with APA guidelines. Including the following questions…
What are the different types of plans that organizations can use? What types of plans does your organization use, and why do they use these plans?
What are the steps in the planning process? Which step is the most crucial? Why?

Selection and Procurement Examine the selection and procurement activities of an

Selection and Procurement
Examine the selection and procurement activities of an owner-manager of a restaurant and of a hotel. Describe how restaurants and hotels are different in purchasing and how they are alike. As an additional consideration, what are the ethical considerations/ramifications of product specification for a buyer in either. 
should be no more than 3 pages of written content, along with a properly formatted title page and reference page (5 pages total at most). An abstract should not be included. 

1. Using the broad definition of a product, identify and explain what products a

1. Using the broad definition of a product, identify and explain what products are being offered by a shop that specializes in bicycles; by a travel agent; by a supermarket; and, by a new car dealer. 
2. How might you use different types of research (focus groups, observation, survey, and experiment) to forecast market reaction to a new kind of disposable baby diaper? Consider that this product is to receive no promotion other than what the retailer will give it, and the product will be offered at a competitive price. Assume the new diaper’s name will not be associated with other known products. 
3. What are two examples of products that you think are currently in each of the product life-cycle stages? Consider services as well as physical goods. Justify why you chose that product or service for that life-cycle stage. 
4. Explain in detail how you would use the new-product development process if you were thinking about offering some kind of summer service to residents in a beach resort town. Your response should be at least 300 words in length for all four questions. 
Perreault, W. D., Cannon, J. P., & McCarthy, E. J. (2010).
Essentials of marketing (12th ed.). New York, NY: McGraw-Hill/Irwin.

1. Using the broad definition of a product, identify and explain what products a

1. Using the broad definition of a product, identify and explain what products are being offered by a shop that specializes in bicycles; by a travel agent; by a supermarket; and, by a new car dealer. 
2. How might you use different types of research (focus groups, observation, survey, and experiment) to forecast market reaction to a new kind of disposable baby diaper? Consider that this product is to receive no promotion other than what the retailer will give it, and the product will be offered at a competitive price. Assume the new diaper’s name will not be associated with other known products. 
3. What are two examples of products that you think are currently in each of the product life-cycle stages? Consider services as well as physical goods. Justify why you chose that product or service for that life-cycle stage. 
4. Explain in detail how you would use the new-product development process if you were thinking about offering some kind of summer service to residents in a beach resort town. Your response should be at least 300 words in length for all four questions. 
Perreault, W. D., Cannon, J. P., & McCarthy, E. J. (2010).
Essentials of marketing (12th ed.). New York, NY: McGraw-Hill/Irwin.

HSM 410 Week 5 Course Project Outline Criteria                                  

HSM 410 Week 5 Course Project Outline
Criteria                                       Ratings                               Pts
Outline
It is expected that the Outline is submitted in a formal                              50 pts       0 pts
outline format as demonstrated below. Your outline should show              Full          No 
enough detail to demonstrate that you have begun thinking about the      Marks      Marks
organization of your paper and the research, you have already 
conducted along with additional research is required for the topic.
I. Each Roman numeral should be a main section of the paper.                                                     50 pts
A. Subpoint
1. Details of Subpoint
a. Related details to the Subpoint
B. Subpoint
Format: Title and Reference Page                                                    2 pts      0 pts                      2 pts   
Must follow APA Format.                                                                     Full       No 
Marks    Marks                               
References: 4 Credible Sources                                                      8 pts      0 pts                      8 pts
Full         No
Marks       Marks
Total Points: 60

Slots are the most-played casino game category. They are easy to play, for one.

Slots are the most-played casino game category. They are easy to play, for one. And two, there are thousands of titles to choose from, not to mention a vast collection of entertaining themes to cater to all tastes and preferences.
What are the most-played slots in the UK?
The majority of slot fans are casual players, precisely the type you would find exploring £5 deposit casino sites and other types of player-friendly casinos. Not really for the wins, but because they want to have fun.
That explains why they choose online slots with the best RTP ratings. Playing games with the best RTP rating increases their chances of winning, which, in turn, extends their playing time. Now on to the business of the day, which is revealing the most-played slots in the UK. 
Mega Joker
Hailing from NetEnt, Mega Joker tops our most-played slots in the UK list. It ships with a friendly algorithm that reduces the house advantage to a mere 1% with an impressive 99% RTP rating. Players can win up to 2000 times their stake, which is fair for a 5-payline slot released in 2013. 
Buffalo Blitz
Although the RTP rating of our runner-up is lower at 95.96%, it is still quite popular among players in the UK. It features fascinating gameplay that might see you cash out huge courtesy of a 6×4 playing area crisscrossed by a whopping 4096 bet ways. 
The Age of the God series from the same developer is also a popular choice among UK online casino players. The highlight is the jackpot feature, where you can walk away with the life-changing jackpot figures pooled in the Age of the Gods progressive.
Couch Potato
Couch Potato from Microgaming is as retro as they get. The playing area has only one payline that makes wins of up to 1500x possible. Underwhelming, but not when it comes to the RTP, which stands at an outstanding above-average figure of 97.43%. Other popular Microgaming slot titles in the UK include Immortal Romance, Wild Orient, and Game of Thrones. 
Starburst
Would a best slots list in any category be complete without mentioning NetEnt’s Starburst? We highly doubt it. It is one of those games known to every online casino enthusiast. One reason behind this is that operators partner with NetEnt often to extend Starburst-free spins to players.
As for the features, starburst is a low variance slot with a distinctive look. The RTP percentage is above-average at 96.09%. Wrapping all that together, we get a game that’s not likely to gobble up your bankroll. 
Troll Hunters
It’s hard to name a better work by the slot geniuses at Play’n Go. Troll Hunters has it all, from an intriguing playing area to features